SMS TERMS OF CONDITION
By accessing and using our website and transportation services, you agree to comply with the following Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.
Booking & Reservations
Our website provides an online platform for reserving transportation services. All reservations are subject to availability and confirmation.
Customers are responsible for providing accurate and complete information when making a reservation, including flight details, contact information, pickup location, and destination. Incorrect or incomplete information may result in delays or service complications.
Once a reservation is confirmed, your quoted rate will be honored and will not be increased, changed, or modified under any circumstances related to traffic, weather, airline delays, or unexpected travel interruptions.
Flight Delays & Arrival Changes
We understand that airline delays and travel disruptions are sometimes unavoidable. For this reason:
- Reservations will NOT be canceled due to airline delays or late arrivals.
- Confirmed rates will remain honored regardless of delays or schedule changes caused by the airline.
- We monitor flight arrivals whenever possible to better accommodate schedule adjustments.
- Customers should notify us as soon as possible regarding significant delays or changes to their flight itinerary.
Our goal is to provide peace of mind and ensure customers feel comfortable, secure, and supported throughout their travel experience.
Pricing Policy
All pricing displayed or quoted at the time of booking is considered final once the reservation has been confirmed.
We reserve the right to update or modify pricing for future bookings at any time; however, confirmed reservations will never be subject to unexpected price increases.
Gratuities & Driver Appreciation
Lets integrate a button to add tips.
I dont see credit card charges. We need to add
Languages needed: English, Spanish, Portuguese, Arabic, French, Japanese.
Gratuities are always optional and entirely at the customer’s discretion based on the quality of service provided. However, our drivers greatly appreciate your generosity and support.
For your convenience, customers may choose from the following suggested gratuity options:
- 10%
- 15%
- 20%
- Other Amount
All gratuities and donations are given 100% directly to the driver who transported you and your family.
We sincerely thank you for supporting our drivers and helping us continue to provide safe, reliable, and professional transportation services.
Service Availability
While we strive to provide reliable, timely, and professional transportation services, certain circumstances beyond our control — including severe weather, road closures, accidents, natural disasters, or technical issues — may occasionally impact service timing.
In such cases, we will make every reasonable effort to communicate updates and minimize disruptions.
Customer Conduct
Users agree not to misuse our website or services in any unlawful, abusive, fraudulent, or harmful manner. Any activity that interferes with the functionality or security of our services may result in denial of service or cancellation of reservations.
Limitation of Liability
We are committed to delivering dependable and professional transportation services. However, except where required by law, we are not liable for indirect losses, missed flights, personal expenses, or inconveniences resulting from circumstances beyond our reasonable control.
Changes to Terms & Conditions
We may update or modify these Terms & Conditions from time to time. Any updates will become effective immediately upon posting on our website. Continued use of our website or services after updates constitutes acceptance of the revised terms.
Contact Us
If you have questions about this Privacy Policy or how we handle your data, contact us at:
SMS COMMUNICATION PREFERANCES
SOARxp LLC (DBA: SOARxp)
5918 Bent Pine Drive, Orlando, FL 32822
Phone: +1(407)307-6655
Email: yes@soarxp.com